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privacy policy

Any information you submit is completely confidential. We guarantee that you will not receive unsolicited mail as a result of ordering from Gift-Tree-Ireland. We may send infrequent mail to inform you of sale periods or special offers available on the Gift Tree Ireland Web site only.

What Information We Collect

When you place an Order or otherwise interact with the Gift-Tree-Ireland.com Website, we may ask you for certain information and you may submit personal data to Us (for example your name, phone number, postal address, email address, contact and bank / credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.

Some examples of how information may be collected by us:

Information You Provide Us:
W e receive and store information that you submit when using our website or that you provide us in any other way (for example by email or telephone). This information may be provided when ordering from us (via our website or by telephone); searching our website or entering competitions.
Information Automatically Provided:
We receive, process and store certain information whenever you interact with our website. Like many websites, we use "cookies" (see below) and obtain certain information automatically when your Web browser accesses the Gift-Tree-Ireland.com website. Information automatically received by us includes the IP address that your computer uses to connect to the internet; your computer, browser, operating system and internet connection details; purchase history; clickstream/path analysis of your journey through our website; products you searched for.
Telephone Calls:
From time to time we monitor and record telephone calls for training purposes and to improve the quality of our service to you.
Information from 3rd Parties:
We may receive information about you from other sources and add this to our account information. For example we update address information using data from third parties (including the Royal Mail "Change of Address" File), which we may use to correct our records and deliver your next catalogue to the correct updated address.

How We Use This Information

Information is kept securely in accordance with our internal security policy and may be used to:

Process and deliver your Order;
Provide Customer Support services to you;
Provide you with an up to date, efficient, and reliable service;
Help prevent fraud (eg. we may check credit card details with our credit agency and reserve the right to refuse Orders on that basis.
Administer prize draws;
Provide a more personal shopping experience.

By making an Order and/or submitting your data to us you agree to this use.

Data Security

Your safety is guaranteed because we use the latest security measures to protect your details when you shop with us. We use 128-bit SSL Software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your transaction.

In order to complete your order we may need to disclose some of your information to our delivery partners including Royal Mail & UPS.

Cookies

In Order to improve our service we may use a device known as a 'cookie'. Cookies are a means by which information relating to your Internet activity (such as whether you have visited us before) is recorded on your hard drive and used by us to improve Gift Tree Ireland.com and the products and services available to you.

If you do not wish for us to use cookies when you use the Gift Tree Ireland website, please adjust your Internet browser settings to not accept cookies. The Help option on the menu bar of your web browser should explain you how to do this. Please note that cookies allow you to take full advantage of the services we provide and so we recommend that you leave them turned on.

I became a customer after receiving a Gift Tree Ireland tree from my daughter. Even though my garden was well planted, you can always find a place for one more. The tree now has pride of place. When I consider the price of a bunch of cut flowers and how short lived they are, its a no brainer for me. Thanks. Richard...Kilkenny.

I was concerned about the pollution created by delivering the trees by road, but when I thought about it, I realised that this pollution is likely offset in the trees first years of growing and then of course it continues to do so year after year. I really admire what you are doing...
Kathy Gilfillan and
Paul McGuinness... U2's Manager.

Thank you so much for the great BayTrees, the folks were delighted, I knew you would look after them, and for that I am very appreciative. The website really has moved on, and I thought it was great already, brilliant. Thanks again, looking forward to popping into your website in the future. Mandy...London

I recently learned that Ireland is the sixth most climate polluting country in the world per person. We need to change our habits and your service gives people a chance to do some real good for our climate. Just like the welcomed charge for plastic bags, this is truly a gift that will make a change. Change your world...change the world, as they say. We are buying gifts anyway. Excellent service... Peter...Dublin.

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The true meaning of life is to plant trees, under whose shade you do not expect to sit.
~Nelson Henderson.
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